Terms of Service
Legal
Terms and conditions for using Yulai. Please read these terms carefully before using our service.
Acceptance of Terms
By accessing or using Yulai, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service. We recommend reading these terms carefully before creating an account. These terms were last updated in July 2026.
Service Description
Yulai is a personalized restaurant recommendation platform that uses an AI-powered recommendation algorithm to match users with dining experiences tailored to their individual taste preferences. The service is free for individual users. Our recommendations are generated based on your taste profile, dietary restrictions, and dining preferences. A premium subscription tier (Yulai+) is available for users who want unlimited recommendations and advanced discovery features.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information when creating an account and keep it updated. You are responsible for all activities under your account. You may delete your account at any time in the app (Settings → Account Management). To request access to or a copy of your personal data under GDPR, contact [email protected]. We respond within 30 days. There is no self-service data export in the app.
Your Data and Privacy
By using Yulai, you grant us permission to collect and process your taste preferences, dietary restrictions, and dining history to provide personalized recommendations. We follow GDPR-compliant practices and a strict data minimization principle. Your individual data is never sold. Restaurant partners only receive anonymized, aggregated insights. See our Privacy Policy for complete details.
Third-Party Data Sources
Restaurant location data displayed in Yulai is sourced from OpenStreetMap contributors and is made available under the Open Database License (ODbL). This data includes restaurant names, addresses, coordinates, cuisine types, and operating hours. We also use Google Maps Platform for location services and Firebase Authentication for secure account management. By using our service, you acknowledge that restaurant information may be subject to change and should be verified directly with establishments.
Acceptable Use
You agree to use Yulai only for lawful purposes. You may not use our service to harass, abuse, or harm others, distribute spam or malicious content, attempt to access other users' accounts, interfere with or disrupt our services, scrape or extract data from our platform, or use automated systems to access our platform without permission.
Restaurant Information
Restaurant information including menus, prices, hours, and availability is provided by restaurant partners and third-party data sources including OpenStreetMap. This information may change without notice. While we verify restaurant data during onboarding and conduct regular updates, we cannot guarantee complete accuracy at all times. We recommend confirming details directly with restaurants for time-sensitive reservations.
Recommendations and Allergies
Our AI-generated recommendations are based on the preferences you provide and our analysis of restaurant data. While we make every effort to account for dietary restrictions and allergies, you are ultimately responsible for verifying ingredient information with restaurants before ordering, especially for severe allergies. Our recommendations should not replace direct communication with restaurant staff about dietary needs. Yulai does not guarantee the accuracy of allergy or dietary information and shall not be held liable for allergic reactions or adverse health effects.
Subscriptions and Billing
Yulai offers a premium subscription tier called Yulai+. Yulai+ is sold exclusively through the Apple App Store or Google Play, depending on your device. List prices on yulai.online (for example €4.99/month or €39.99/year) are shown excluding VAT; the final amount charged is set by Apple or Google at checkout and may include applicable taxes depending on your country or region. Plans are billed monthly or annually in advance and automatically renew unless you cancel at least 24 hours before the end of the current billing period. Payment is charged to your Apple ID or Google Play account at confirmation of purchase, or when a free trial ends if you did not cancel beforehand. A 7-day free trial may be offered for eligible new subscribers; you will not be charged during the trial, but if you do not cancel before it ends, your store account will be charged the subscription price shown at signup. Any unused portion of a free trial is forfeited when you purchase a subscription. You must cancel through your Apple ID or Google Play subscription settings; deleting your Yulai account does not cancel a store subscription. Refunds are handled solely by Apple or Google under their policies. We may change subscription pricing with at least 30 days notice to active subscribers.
Refer a Friend Program
Yulai offers an optional Refer a Friend program. A referrer creates a personal, single-use gift link in the app and shares it through their own channels (for example a messaging app, social media, or email). Yulai never messages your contacts for you and never asks you to submit someone else's email address. To accept a gift, the invited person opens the link and submits their own email on our gift page. The reward is granted only if all of the following are true: (1) the invited email has never had a Yulai account, (2) the invited person downloads Yulai from the Apple App Store or Google Play and creates an account using exactly that email, and (3) that account stays active in Yulai for the consecutive-day streak shown on the gift page and in the app. Signing up with a different email, or with an email that already has a Yulai account, forfeits the reward. Referrers cannot claim their own gift link. Rewards are temporary Yulai+ access for both the referrer and the invited person. They are a service credit, never cash, and there is no purchase requirement to participate. If the referrer already pays for Yulai+ through the App Store or Google Play, any referral reward adds bonus days after the current paid access period; it does not cancel, pause, or replace store billing. Yulai cannot stop or change an App Store or Google Play subscription on your behalf; you must manage billing in your Apple ID or Google Play subscription settings. Existing paying users cannot claim a gift as an invitee because gifts are limited to new accounts. This is not a pyramid, multi-level, or chain-recruitment scheme: rewards are one-time, single-tier, and unrelated to how many other people anyone recruits. We may limit gift links per person per day, decline or reclaim rewards obtained through fraud, fake accounts, or self-referral, and change reward amounts or eligibility rules or end the program at any time. Current rules are always shown on the gift page and in the app.
Intellectual Property
Yulai and its content, features, and functionality including our AI recommendation algorithm, taste-matching system, and user interface are owned by Yulai and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission. Restaurant data sourced from OpenStreetMap is subject to the ODbL license and must be attributed accordingly.
Data Attribution
In accordance with the Open Database License (ODbL), we acknowledge that restaurant location data is provided by OpenStreetMap contributors. OpenStreetMap data is open data, licensed under the Open Data Commons Open Database License (ODbL) by the OpenStreetMap Foundation (OSMF). You are free to copy, distribute, transmit and adapt our restaurant location data, as long as you credit OpenStreetMap and its contributors.
Disclaimers
Yulai is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our recommendations will always match your preferences perfectly or that restaurant information will always be current. We continuously improve our AI to enhance recommendation accuracy, but dining experiences are subjective. Third-party data sources may contain errors or outdated information.
Limitation of Liability
To the maximum extent permitted by law, Yulai shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service, including but not limited to unsatisfactory dining experiences, allergic reactions, food-related illnesses, or reliance on inaccurate restaurant information. Our total liability shall not exceed the amount you paid to use our service (which is zero for individual users).
Termination
We may terminate or suspend your account at any time for violations of these terms. You may also delete your account at any time directly through the app (Settings → Account → Delete Account). No email or external request is needed. Upon termination, your right to use the service will immediately cease, and we will delete your personal data in accordance with our Privacy Policy and GDPR requirements within 30 days.
Governing Law
These terms are governed by the laws of Germany and the European Union, including GDPR. Any disputes will be resolved in the courts of Aachen, Germany. For EU consumers, this does not affect your statutory rights under your local consumer protection laws.
Changes to Terms
We may update these terms from time to time. We will notify you of significant changes via email or in-app notification at least 30 days before they take effect. Continued use of the service after changes constitutes acceptance of the new terms.
Contact
For questions about these Terms of Service, please contact us at [email protected]. For privacy-related inquiries, please contact [email protected]. For general support, contact [email protected].